This was a royal pain to solve!
- Is your BIOS up to date? Like really really up to date? I had to use the latest BETA version, not the latest STABLE version.
- Remember to DECRYPT BEFORE bios updates or have your recovery key handy.
- tpm.msc
- Does the system see the TPM? Yes/No, solve this.
- Can you encrypt with bitlocker? Yes/No, solve this next. Mine worked.
- sfc /scannow (does this finish or pass? Mine hung at 56%)
- chkdsk /r /f c: (does this finish? Mine did.)
- sfc /scannow (after chkdsk, does this now finish? Now it passed.)
- Is Windows completely up to date? Check over and over until ALL windows updates are installed. All optional updates too!
- Have you removed ALL office accounts from Windows?
- Settings Add, edit, delete users Email & Accounts
- Launch WORD (Upper right corner, your username and all ...